Anthem (Empire BCBS) NEW ID Cards
Friday, December 22, 2023

Empire is now Anthem. New name, same commitment to you!

Anthem will mail out new ID Cards reflecting this change, please check your mail.Please securely dispose of any old ID cards.

• Show your new member ID card anytime you receive care. This helps ensure claims are
processed quickly and accurately. You can even pull it up on the SydneySM Health mobile app.

• Use or Sydney Health to manage your benefits. You can quickly access your
digital ID card, find your plan details, and connect with care options.

Taking care of your health is important, and Anthem is here to help. Chat with Anthem on their Sydney
Health mobile app, by logging in to, or by calling the Member Services number on
your ID card.

Scan this code with your smartphone to download the Sydney Health mobile app and log in. You can also Text SYDHEALTH to 268436 to download the app and log in.

Get your questions about your medical benefits answered in real time through interactive chat on Sydney Health.